Terms of service

By using this website or buying from FloatInk, you agree to these Terms of Service. If you don't agree, please don't use the site or place an order.

FloatInk ("we," "us," "our") runs this online store at themagicpen-store.myshopify.com and any domain we connect to it (the "Site"). The Site is hosted by Shopify Inc., which provides the online store platform we use to sell our products.

These Terms apply to everyone who visits the Site or buys from us. Our Privacy Policy, Refund Policy and Shipping Policy are part of these Terms.

2. Orders, pricing and payment

Eligibility. You must be at least 18, or the age of majority where you live, to place an order. If you're younger, a parent or guardian must place the order for you.

Accurate information. You agree to give us current, complete and accurate details when you buy, including your shipping address and email. We aren't responsible for orders delayed or lost because of an incorrect address you entered.

Product information. We try to show our products, colors and descriptions accurately. Colors can look different on different screens, and product packaging may vary slightly from the photos.

Prices. All prices are in US dollars. We may change prices, discounts and products at any time without notice. If we list a product at a clearly wrong price because of an error, we may cancel any orders placed at that price and refund you in full.

Order acceptance. We may refuse or cancel any order, for example if a product is out of stock, we suspect fraud, or there is a pricing error. If we cancel an order you've paid for, we'll refund you in full.

Payment. Payments are processed securely through Shopify's checkout. By paying, you confirm you're authorized to use the payment method you provide. We don't see or store your full card details.

3. Shipping, returns and refunds

Shipping. We currently ship within the United States only, with free standard shipping. Orders ship within 1–3 business days and usually arrive in 10–20 business days. Delivery dates are estimates, not guarantees, and holidays or carrier delays can make them longer. See our Shipping Policy for details.

Fulfillment by partners. Your order may be packed and shipped directly by our supplier or fulfillment partner, so it may arrive in packaging without our branding.

Risk of loss. Once your order is handed to the carrier, responsibility for it passes to you. We'll still help if a package is lost or delayed, as described in our Shipping Policy.

Returns and refunds. Returns and refunds are handled under our Refund Policy. If your order arrives damaged, defective or wrong, contact us and we'll make it right.

4. Using our products and Site

Product safety. Our products are made for children's play with adult supervision. Follow the instructions and warnings included with the product. Don't let children put pens, ink or small parts in their mouths. Stop using a product if it appears damaged.

Our content. The text, images, logos and design on the Site belong to FloatInk or are used with permission. You may not copy, reuse or sell them without our written permission.

Reviews and comments. If you send us reviews, photos or other content, you confirm it's your own and give us permission to show it on the Site and in our marketing. We may remove content that is false, offensive or unlawful.

Prohibited uses. You agree not to use the Site to break any law, commit fraud, harass anyone, upload viruses or harmful code, scrape the Site, or interfere with its security or operation. We may block access for anyone who does.

Third-party links. The Site may link to other websites. We aren't responsible for their content, products or practices.

5. Legal terms and contact

Disclaimer. The Site and our products are provided "as is" and "as available." To the fullest extent allowed by law, we make no promises beyond those stated in these Terms and our policies, and we don't guarantee the Site will always be available or error-free.

Limitation of liability. To the fullest extent allowed by law, FloatInk isn't liable for indirect, incidental or consequential damages arising from your use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the order involved. Some places don't allow these limits, so they may not fully apply to you.

Indemnification. You agree to cover any claims, losses or costs against FloatInk that result from your breaking these Terms or the law.

Governing law. These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law rules.

Changes. We may update these Terms at any time by posting the new version on the Site. Changes apply to orders placed after they're posted.

Severability. If any part of these Terms is found unenforceable, the rest stays in effect.

Contact us. Questions about these Terms? Email jacobrattenni4@gmail.com.